Sure, here is the updated shipping policy with the additional requirements included:


Best EVM Shipping Policy

Contact Information:

  • Email: cc@bestevm.com, info@bestevm.com
  • Phone: +91 8110966600 / +91 8110977700
  • Shipping Locations: Currently, we ship exclusively within the states of Tamil Nadu and Kerala, India.

Order Processing Time:

  • All orders are processed within 1-2 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery times depend on your location and the shipping option chosen at checkout.
  • Minimum Delivery Timeline: 2 business days
  • Maximum Delivery Timeline: 7 business days

Shipping Confirmation & Order Tracking:

  • You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).
  • The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

  • Best EVM is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

  • Best EVM is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

Returns Policy:

  • Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Shipping Restrictions:

  • We do not currently ship to locations outside of Tamil Nadu and Kerala.

Customer Service:

  • For any questions or concerns regarding shipping, please contact our customer service team at cc@bestevm.com or info@bestevm.com, or call us at +91 8110966600 / +91 8110977700.