Return Policy

Welcome to Bestevm.com!

At Bestevm.com, we strive to ensure that our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help. Please read our return and refund policy carefully.

1. Eligibility for Returns

  • Timeframe: You have 7 calendar days to return an item from the date you received it.
  • Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
  • Receipt: You must provide the receipt or proof of purchase.

2. Non-Returnable Items

Certain types of items cannot be returned, including:

  • Customized Products: Any items that are customized or made to order.
  • Perishable Goods: Products that have a limited shelf life or are prone to spoilage.
  • Gift Cards: Purchased gift cards are non-returnable and non-refundable.

3. Return Process

  • Initiate Return: To initiate a return, contact our customer service team at [Your Contact Email] or [Your Contact Number]. Provide your order number, details of the product, and the reason for return.
  • Return Shipping: Customers are responsible for return shipping costs. Shipping costs are non-refundable.
  • Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.

4. Refund Process

  • Approval: If your return is approved, we will initiate a refund to your original method of payment.
  • Processing Time: Refunds will be processed within 7-10 business days. The time it takes for the refund to reflect in your account may vary depending on your bank or card issuer.

5. Exchanges

  • Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item, contact us at cc@bestevm.com  or +91 8110966600 within 7 days of receiving the product.

6. Late or Missing Refunds

  • Processing Time: If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company as it may take some time before your refund is officially posted.
  • Bank Processing Time: Next, contact your bank. There is often some processing time before a refund is posted.
  • Contact Us: If you’ve done all of this and you still have not received your refund, please contact us at
  • cc@bestevm.com  or +91 8110966600

7. Shipping Errors

  • If you receive an incorrect or defective item, please contact us immediately at  cc@bestevm.com  or +91 8110966600. We will cover the cost of return shipping and send you the correct item or a replacement.

8. Governing Law

  • This return and refund policy is governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this policy will be subject to the exclusive jurisdiction of the courts in Madurai, Tamil Nadu, India.

9. Contact Us

If you have any questions about our return and refund policy, please contact us:

Bestevm.com

cc@bestevm.com  or +91 8110966600

Madurai, Tamil Nadu, India

By making a purchase on Bestevm.com, you agree to this return and refund policy. We appreciate your understanding and cooperation. Thank you for shopping with Bestevm.com.