Terms and Conditions

Welcome to Bestevm.com!

These terms and conditions outline the rules and regulations for the use of Bestevm.com’s website, located at www.bestevm.com. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Bestevm.com if you do not agree to take all of the terms and conditions stated on this page.

1. Definitions

  • “We,” “Us,” “Our” refers to Bestevm.com.
  • “You,” “User” refers to the individual accessing or using our website.
  • “Product” refers to electric bikes and scooters available for sale on Bestevm.com.

2. Use of the Website

  • By accessing this website, you warrant and represent that you are at least 18 years of age.
  • You agree to use this website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.

3. Products and Pricing

  • All products are subject to availability and may be withdrawn at any time.
  • Prices of products are subject to change without notice.
  • We strive to ensure that the product descriptions and prices on our website are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions.

4. Orders and Payments

  • Orders can be placed online through our website.
  • A confirmation email will be sent once your order is placed.
  • Payment terms are as follows:
    • 50% Advance Payment: An advance payment of fifty percent (50%) of the total amount is required to initiate the order.
    • Remaining 50% Before Delivery: The remaining fifty percent (50%) of the payment must be made before the delivery of the product.
  • Payment methods accepted: Credit/Debit Cards, Net Banking, UPI, and other available online payment options.

5. Shipping and Delivery

  • We offer delivery services within Madurai, Tamil Nadu, India.
  • Delivery timelines may vary based on the product availability and location. Estimated delivery time will be provided at the time of order confirmation.
  • Delivery charges, if any, will be specified at the time of purchase.

6. Cancellation and Refund Policy

  • Orders can be canceled within 24 hours of placing the order for a full refund of the advance payment.
  • After 24 hours, cancellation requests will be handled on a case-by-case basis, and refunds may not be available.
  • Refunds for returned products will be processed within 7-10 business days after the product is received and inspected.

7. Warranty and Service

  • All our electric bikes and scooters come with a manufacturer’s warranty. The duration and terms of the warranty are specified with each product.
  • For warranty claims and service, please contact our customer support team.

8. Intellectual Property Rights

  • Unless otherwise stated, Bestevm.com and/or its licensors own the intellectual property rights for all material on Bestevm.com.
  • You may access this from Bestevm.com for your personal use, subject to restrictions set in these terms and conditions.

9. Limitation of Liability

  • Bestevm.com will not be liable for any loss or damage of any nature arising out of or in connection with your use of our website or products.
  • We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.

10. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts in Madurai, Tamil Nadu, India.

11. Changes to Terms and Conditions

  • We reserve the right to update these terms and conditions at any time. Any changes will be posted on this page, and the updated terms and conditions will take effect immediately upon posting.

12. Contact Us

If you have any questions about these terms and conditions, please contact us at:

Bestevm.com

cc@bestevm.com  or +91 8110966600

Madurai, Tamil Nadu, India

By using Bestevm.com, you agree to be bound by these terms and conditions. Thank you for choosing Bestevm.com for your electric bike and scooter needs.